About Certainty Home Inspections
Certainty Home Inspections
Is Celebrating 12 Years Of Service
To Over 14,000 Happy Home Buyers
Certainty Home Inspections offers a simple, no weasel words guarantee. Attend your Indiana or Kentucky home inspection review on site. If for any reason you’re not satisfied with the “Quality” of the home inspection service, tell the inspector before receiving your report. We’ll either make it right, or you don’t pay the home inspection fee! Be sure to call us for your next Louisville home inspection. We also serve Southern Indiana.
Certainty Home Inspections sets the standard for state of the art inspections and reporting, serving all of the Louisville Metro & Southern Indiana. The owners, William & Sherri Troutman not only train their own employees about home inspections, they train hundreds of other home inspectors across the United States on how to run, grow & succeed in the home inspection business.
Licensing of home inspectors only sets a minimum standard for the training a home inspector receives. That’s why our inspectors continue their work as members of the Inter-National Association of Certified Home Inspectors (InterNACHI). Our inspectors not only go through a National Class to become a home inspector, they are also trained in the field by our veteran inspectors for at least 3-4 months and continue their training on site until our inspector supervisor says they are ready to enter the inspection field. It is important to have an inspector who has years of home inspector experience and not just construction experience. Click here to read more about our advanced training process.
Certainty Home Inspections Team
Hi, my name is Barrett , better known as Bear, I’m the boss at Certainty Home Inspections and I’m William and Sherri’s oldest grandson. If you’re on the fence about hiring Ma & Pa’s business to do your home inspection, then look at what they offer compared to the newbies who have been in business less than a year or two. I know, the newbies are usually cheaper but they don’t have the experience that my Pa’s team has. They can only compete on price because they are not as experienced. Do you want the most thorough and advanced home inspection or one performed by someone who just got in the business? Pa’s team is in high demand because of the service they provide, the detailed inspection report with videos, in the report and the ability to complete the repair request from within the report is so simple to do . My girls in the office will take great care of you, they offer answers to all your questions. They even make the scheduling of your home inspection easy. They’ll get some information from you and then they take it from there. They contact all parties involved so you don’t have to, making it a stress free process for you. Ma and Pa say I can be an inspector one day when I get bigger but for now, I just tell them what to do and when to do it. I like that my daddy helps Pa because that allows Pa & Daddy both time to take me on Pa’s boat so I can go fishing. Seriously though, check out Pa’s company at the Better Business Bureau they have an A+ rating and be sure to like them on facebook and check out all their 5 star reviews. Call my girls at the office, tell them Bear sent you and get your appointment set up today! Be sure and ask about our 5 STAR package too, Ma & Pa made it up to save you money. Tell my girls Bear sent you and you want to schedule your inspection now with the Certainty Team, 1-866-417-9591.
Our Home Inspectors:
William has been involved in all aspects of construction most of his life. He has managed over ten rental properties and remodeled over forty homes. On top of running their business, him and his wife of 32 years, coach over 350 home inspectors nationwide on how to run and grow their home inspection business. Working in the human resource field for 16 years, he is a true people person and thoroughly enjoys meeting new people. He has actively been a home inspector for over 12 years and now oversees the business. Providing required state continuing education classes, he is an instructor for the Greater Louisville Association Of Realtors and the Southern Indiana Real Estate Association and works to educate realtors and first time home buyers of the home inspection industry standards, what to expect from a home inspection and how we help to make the process easier for everyone involved. He attends First Christian Church, is a father of three, who work with him daily and he enjoys spending quality time with his family and grandson, fishing & boating. Talk about working in a family owned business, this is it, eight of our 14 employees are family and I wouldn’t trade it for anything!
David brings a wealth of knowledge and experience to our team and provides top-notch inspections, saving our clients thousands in unexpected repairs. Dave has been involved in the aspect of construction his entire working career as a project manager or supervisor. Joining our Certainty team in 2013 and licensed in both Indiana and Kentucky, he is a home inspector in both states. He is ann active member and also the Facility Director for Eastside Christian Church. Married to the love of his life Cindy for 32 years and the father of two. Dave loves spending time with family and friends, camping, hiking and hunting.
Joining the National Guard at age 17, Matthew was a sniper and served our country on two missions to Iraq and to Afghanistan. His leadership and training skills have proven to be one of our company’s biggest assets. He trains our inspectors to ensure they meet Certainty’s criteria to become an inspector for our team. From quality assurance and making sure our inspectors are doing the best job for our clients, you will often see Matthew on site, checking in with inspectors and their job performance. You will also see Matthew at presentations, educating first time homebuyers about the inspection process to help them in their home buying process. Matthew enjoys fishing and hunting in his spare time and spending time with our daughter Shelby and our grandson, Bear. He has a great sense of humor and enjoys working with people.
Meet our nephew Will, joining our firm in 2008, an invaluable asset to our continued success and we are proud to have him on our team. The friendliest person you could ever meet and holding the highest credentials in the industry His passion for serving and satisfying every client raises the bar, and he holds our inspectors to his high standards. A nationally certified home inspector licensed in both Indiana and Kentucky, he also supervises our environmental division. A licensed radon gas technician, certified mold and allergen tester, he performs lead , asbestos and water sampling tests all over Kentuckiana. With an extensive background in construction and IT training, he takes pride in keeping our firm on top of the most innovative techniques and technology. A devoted father of three and a fishing fanatic, Will enjoys spending time with his family camping and boating in his spare time.
Joining our team in 2012, Chris worked the office handling sales, customer service, and marketing as he studied and passed the state licensing exam with a higher test score than most seasoned professionals. Chris has completed over 1775 inspections working in both Indiana and Kentucky. He also holds a termite and wood destroying organism license. Before becoming a professional home inspector, Chris was specially trained to inspect solid oxide fuel plates for Bloom Energy using specific technological measuring equipment to document and report crucial production data during and after production. Chris is very friendly and out-going, always putting our clients best interest first. With his keen eye for detail and devotion to precision and satisfaction, Chris is our most highly praised inspector, receiving the most 5 Star reviews. In his free time, he writes and performs music and enjoys spending time with family and friends.
A real people person, Jacob enjoys working as our primary Louisville inspector, informing home buyers and helping them understand the features of their new home. Born and raised in Louisville Kentucky. Jacob has always felt drawn toward understanding building construction and home mechanical systems. After completing his studies with the American Home Inspection Training Institute, Jacob sought out our firm to begin his rigorous field training. We quickly recognized him as a top performer and added him to our inspection team. Today Jacob continues to exceed our expectations. Nationally certified and state licensed in both Indiana and Kentucky and an Indiana licensed pest inspector, he continues to challenge himself and our firm to provide the most value possible. We constantly receive excellent 5 Star reviews from Jacob’s happy clients. Jacob is a sports fanatic and although he is a previous University of Kentucky student, he really enjoys watching University of Louisville sports. (Don’t worry Jacob your secret is safe with us).
Eric is our full-time licensed radon technician, mold and allergen tester. He oversees all of our cross checking and duplicates on our radon monitors, ensuring they are up to compliance standards. Don’t be surprised to see Eric on site, he sets & picks up all of our radon machines and performs some of our mold testing. Eric is our son and has worked with our company since 2013. Eric has saw radon readings as high as 423.0 in our area when they shouldn’t be more than 4.0. Order your radon test today & let Eric set a radon machine for you. Eric is currently attending Berkley College Of Music for Music Production and enjoys working as owner of, Everest Studios. In his past time he enjoys guitar playing, bike riding, skateboarding and recording music.
Our Office Staff:
Sherri is the co-owner of Certainty Home Inspections and is involved in all aspects of the business from payroll, accounts payable to tax preparation. She works alongside of their daughter Kayla in the marketing/planning of the business. She also works to ensure that all eight of their home inspector’s licensing is up to date for home, termite, mold and radon. She loves coaching other home inspectors nationwide on how to market their business and enjoys hearing their success stories and helping them grow. Sherri is the mother of three and loves working with her family in their business and being able to see her kids daily. Her pride and joy though is her grandson Barrett, which she works tirelessly to spoil. She currently works from home to allow for her to watch her grandson while her daughter works. She feels truly blessed that she can stay home, help watch her grandson and still run a business with her husband. Her and William enjoy boating, camping, fishing with the family and motorcycle riding on the weekends.
Meet Kayla, our resident “Candy Lady” and Marketing Director. Kayla has been ‘familied’ into the business off and on since 2006, joining us full-time in 2014. She holds a BFA in Painting and a BA in Art History from Indiana University. Kayla now utilizes her creative talents to coordinate fun events and compose our famous ‘punny’ marketing materials. She is in charge of all lunch and learns, broker’s openings, office parties, and sponsorships. If you want to add some fun to your special occasion, make sure Kayla is involved. She has a reputation for the best prizes, games, information, decorations, handouts, and activities in the business. When not partying with Certainty, Kayla enjoys painting, walking, reading, karaoke, and participating in renaissance festivals with her husband, Jon. She works very hard to live a balanced life and takes special time to spend with her family and friends, especially her 2 nephews and godson. Kayla is also an active member of her church where she enjoys singing in the choir and has served as a deacon since 2015. Don’t be surprised if Kayla disappears for a couple of weeks each year. She was bitten by the travel bug in 2008 and finds it difficult to stay state side for too long. Kayla believes that God has truly blessed her life and, in turn, she hopes to make a positive impact on everyone she meets.
Meet Samantha (Sam) the heartbeat of our office and scheduling department. Joining our Certainty team in 2012, her friendly voice, caring personality and attention to detail make her a natural for excellent customer service. Samantha has proven herself to be a critical part of our continued success and growth at Certainty. Today she holds the office manager position, overseeing 2 phone schedulers and all administration tasks. She enjoys helping our clients all across the Kentuckiana area in the home inspection process. Communicating and coordinating with all parties involved, she ensures each client experiences an enjoyable and seamless process. In her free time away from Certainty, she enjoys spending time with her fiancée’ and family. Even though Samantha is not related, we claim her as family. Growing up with our kids, she has always had a special place in our hearts! Her favorite part about her position here at Certainty is hearing all the positive referrals about how the company has helped buyers in finding their perfect home.
Tera O’Donnell has become an essential part of our Certainty team. He is one of our lead phone schedulers and works hard to keep out team running smoothly. A proud graduate from the University of Phoenix, Tera has earned her bachelor’s degree in psychology and loves being part of the team. Motivated by helping others, her people skills, experience with order processing and attention to detail have made her the perfect fit for our office staff. She enjoys coordinating all the inspection details to ensure you have a smooth transaction. When you call us to schedule, Tera will be that friendly voice on the other end, always going the extra mile for our Certainty Family! Tera is married and enjoys spending time with her husband and her stepson, Spencer.
Danniel is a very motivated customer care coordinator, loves to help others, is a real problem solver and loves to talk to new people. Danniel has been married to Indiana State Trooper, Brett Walters for 12 years, and is a proud army wife and mother of 3 kiddos, who keep her busy with sports activities. In her spare time, Danniel loves taking pictures and you will be seeing her at some of our sponsoring events. You’ll often talk to Danniel in the afternoons since she handles our afternoon shift on most days.
Shelby has worked in the office part-time since 2006 and helps her parents with the marketing and social media part of the business. She is always there for us when we need that extra hand or if she can help the Certainty team in any way. You will usually see Shelby at Easter time, helping us bring smiles to the kids in our community by making sure the Easter Bunny visits our neighboring children. She is an Education award winner and graduate of IUS in elementary education, middle and high school math. She has coached the Eastern Starz Dance team for the last 4 years and enjoys spending time teaching other young ladies her passion for dance. She has a special talent to help kids to understand math and puts forth every effort to help educate each child she comes in contact with. She is now a high school math teacher at Scottsburg New Tech High School and truly loves her work family. She, her husband Matthew and their son Bear enjoy camping, boating and spending time with the family.
Certainty Home Inspections Louisville Home Inspection Company | Let this experienced home inspector help keep you from buying The Money Pit.
Certainty Home Inspections will be your home buying or selling advocate! We are committed to providing you with outstanding service. We’re highly experienced and extremely thorough. If you’re looking to buy or sell in the Louisville area, we can help!
Owned and operated by a licensed home inspector of 12 years and mold inspection specialist. Certainty Home Inspections, William Troutman, prides himself in being committed to following high standards and providing professional service to all of our customers .
Call (502) 257-7401 Today or Click To Schedule Online 24/7 Right From Our Website.
We Want To Help Give You Confidence In Moving Forward On Your Home Buying Decisions!